Roskomnadzor

Russian Users Report Widespread App Store Outages as Roskomnadzor Denies Any Role in Restricting Access

Russian users began experiencing technical problems with the App Store starting early in the day, with the monitoring service Sboy.rf receiving 251 complaints about instability and failed downloads. The majority of reports originated from Moscow, accounting for 20 percent of cases, followed by Saint Petersburg at 13 percent and several other regions including Udmurtia, Kursk, Rostov, Bryansk oblasts and Stavropol Krai each contributing 5 percent. Affected users described inconsistent behavior of the App Store application itself along with difficulties downloading games and other software, where the Get button would appear but actual downloads would succeed only sporadically. In response to the growing number of reports, Roskomnadzor quickly issued a brief statement clarifying that it is not imposing any restrictions on access to the App Store. The exact cause of the disruptions remains unknown, Apple has not provided any official comment, and the scale of the incident is considered limited since only several hundred users have reported issues and not everyone is affected. Standard troubleshooting steps such as verifying internet connectivity, restarting the App Store application, and waiting for service restoration have been recommended to users.